The Web Developers Field Guide to Outsourcing

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By Peter Ferrigan Admin@ContractList.com
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What is Outsourcing?
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Whenever you hire someone or a group of people that are outside of your business to handle business functions. This can include, auditing, payroll data entry and work in Information Technology.

Outsourcing is essentially hiring a contract employee for your business. While the concept can be used for businesses and projects of any size the work involved is about the same. You will still need to manage your work and employees, answer questions, make sure that work is completed on time and within budget. This guide will explain how to do all of this. In the next section you will learn about the benefits of outsourcing your development work and what this means for your bottom line.

Not currently spending anything on web development? Doing it all yourself? Hi, my name is Peter Ferrigan and this was me 3 years ago. I used to do the same thing until I realized that my job was to smoothly run successful websites and build new online ventures. You can look at the passion for new business or the pure number value. Either way there are larger things that you could be accomplishing with your time. How much is one hour of your time worth? If you are currently working for someone else, the number is easy to place. If you are self employed, it gets a bit harder.

Starting out as a programmer, when my work load increased and I was self-employed I naturally assumed that I would continue doing what I was best at, programming. The change from programmer to Project Manager happened when I started to put a number value on my time. One hour of solid coding, how much could I charge for this? As the work increased and my life got busier things started being measured in smaller amounts of time. Instead of basing my pay on the entire project, I began to look at how many hours it would take to complete and then my average pay per hour.


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Developer Fantasy Land
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Let’s say you take a small job that will take you an hour to complete. For this work, your client, or boss pays you $40. So your wage per hour is $40. This is of course assuming that you have an unlimited amount of clients or a rock solid job, which is why these figures are used as just an example. So you are currently making $40 an hour at a rock solid job or self employed with a waiting list of wealthy clients. Life is good. You set $40 per hour as the cost for 60 minutes of your time.

Change your perspective just a little bit and you can see that there is lost opportunity. I read once that when investing in real estate you should avoid all contact with a hammer, paint and nails. Why? Your job should be a professional check writer, because time spent hammering or painting is time lost doing something more profitable. Actions such as looking for another house to purchase.

Regardless of your current title, I am sure you know there are larger opportunities in your field. Most of the time these opportunities are lost because you are too busy focused on mundane details rather then the bigger picture of what you could be achieving. Included below is an example of how outsourcing can benefit you.


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Outsourcing for Increased Profit and Productivity
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Back to developer fantasy land, you’re making $40 an hour. What if you could find someone to do the same work for $5 an hour? What if they were available 24/7 and could work while you were asleep? How much would your time be worth then?

If you could find someone to do the same work for $5 and you were charging $40. You would make $35 an hour right? That’s the common assumption for the starting Project Manager (your new title).

How much time would it take you to find the programmer, explain the project and check the work. Usually from my experience (for a one hour job) only about 10 minutes. So what is your total pay? $35 for ten minutes of work. We are still in fantasy land, so after you have hired someone for $5 to complete your $40 job you go to the next client on your list.

Another $40 project appears, you spend $5 and 10 minutes. This keeps going on 6 times. So in one hour you have made $210 ($35 X 6) as opposed to your previous $40 an hour.

You have just given yourself a 525% percent raise.

One thing to remember is that we are in outsourcing fantasy land where each programmer does exactly the right work; it is always completed on time and to your exact specifications. This of course does not happen all of the time. You will have some programmers cancel, others not respond and some might complete the work incorrectly. If you leave 20 min out of each hour to review and handle these issues, you are still making $140 / hour, 350% raise.

The best part is that outsourcing not only allows you to be more productive and profitable while you work, it also provides these benefits in the time your off work.

Let’s say you work just 8 hours a day, and no more (in fantasy land). This means that you are unproductive (on work issues) for 16 hours of every day. These 16 hours can start making you money. Let’s take a look at the numbers:

Stated before the average project that takes only 1 hour of your time can be done for $5 and 10 minutes leaving 20 minutes of every hour for exceptions. As you will be planning ahead for the next 16 hours this will take some additional time to prepare the work. Let’s give each project an additional 5 minutes to setup. This means each project takes 20 minutes: 10 to find explain and check work. 5 to plan ahead and 5 to cover mistakes. These 20 minutes are split between when you leave work and arrive the next day. We are going to outsource just 6 projects, which means this will take just one hour before you leave work and one hour when you arrive in the morning the next day.

Taking a wage of $35 per project this translates into $210 for 6 projects outsourced while you sleep. After this we need to deduct the $80 of time spent (2 hours) preparing the work and your total profit each night is $130. Over a year (without holidays) this is a $30,000 raise.

Of course the above example is just an example. I wish it were as easy as breaking down projects into 15 minute segments, and each segment only took 15 minutes. Also it’s important to note that no one is a machine. Unfortunately as your work increases, so does the number of people you need to manage. Without a reliable management structure in place this would also increase the number of delays and chance of error. Then there is the waiting list of wealthy clients, which for most developers, doesn’t exist.

So if you could be making $210 an hour during the day, and right now you are only making $40, not outsourcing is actually costing you $170 an hour of lost potential.


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Outsource Today’s Work
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The best way to start is to join a freelancer marketplace such as ContractList.com. These websites are broken into two sections; one for Project Managers (that’s you) and the other for Freelancers; this includes people who are skilled in programming, design, writing and other talents.

As a Project Manager on ContractList.com outsourcing your development work is broken into four steps: Signup, Post Your Work, Select a Freelancer, Payment and Feedback. Below you find a description of each step followed by the relevant link to complete this action.


Signup :: The first thing you will need to do is to signup at ContractList.com as Project Manager. This allows you to post projects, accept freelancers and make payments online.

After filling out the short signup page, a letter will be sent to the email address that you submitted. This is done to confirm that your address is valid and you are able to receive important announcements pertaining to your projects. http://www.contractlist.com/wm.php?a=signup


Post Your Work :: After signup, gather the project details together and login into your account. After login you will be taken to the Account Management page. Here you can see the information relevant to your account. To post a project, click the link ‘Create Project’ at the top of the page. You will need to fill in the Title, Project Type and description of the work that you would like to be completed. Later in the guide I will explain how setting the right budget lowers your cost, and which details to include ensuring you get the most qualified bids. http://www.contractlist.com/wm.php?a=create


Select a Freelancer :: ContractList.com is setup in a way that allows Freelancers to openly compete for your business. This known as a reverse auction, where competition actually lowers the bids instead of increasing them. Each Freelancer will be able to submit a bid (the cost for the posted work to be completed) and a time frame for the delivery of completed work. As there are hundreds of Freelancers on ContractList.com your project will receive multiple bids from people around the world eager to complete this work for you. Go through each Freelancer’s bid and select the person that you feel is best suited for the work.

Payment and Feedback :: After the project is complete you will then need to log into your account to submit payment and feedback about the Freelancer that you worked with. ContractList.com creates online accounts for both Project Managers and Freelancers, which are used for transferring funds related to work completed. As a Project Manager there are several ways in which you can add money to your account: Checks, Money Orders, Bank Transfers, PayPal.com, Authorize.net, 2checkout.com, eGold.com, StormPay.com, YowCow.com are all supported. Once the funds are placed in your account, you will then need to transfer funds to the Freelancer you worked with. These channels are also used for Freelancers withdrawing funds so you don’t have to worry about how to send payment to a Freelancer in a different country.

Leaving feedback is a valuable way for you to record your experience with this particular person. When doing so, it is important for you to include comments about their skills, communication and working in the time deadline. This information is then used for other Project Managers considering them for work.
http://www.contractlist.com/index.php?a=account


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Completing Projects Faster, Accurately and Cheaper
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In this section of the guide you will find practical things that you can do to ensure that you project gets started smoothly, progresses quickly and finishes on time.

Detailed Description :: Include a detailed description of the work needed. Each word you add to your description saves you money. By spelling out the work required for the project you do not leave this up to the freelancer to figure out. A clear concise description will save you money on each project.

Place your website address in the description. It always helps, and saves money to give a live example of the website you are referring to. If you are not comfortable placing your website, place one that is similar. Or if you do not have a website created, give a detailed description of the work that you would like done and give a few example websites, highlighting the features you would like to include.

Use Escrow :: ContractList.com employs an escrow system which allows you to place funds in a neutral account and release them once the project is complete. It is recommended that you use this system for each transaction, the reason being is that it gives each person 50% control over the money. Only you can complete the payment into the freelancers account and only the other Freelancer can release the funds back to you. Disagreements do occur and the best way that we can help you as a Project Manager is if the funds are placed in escrow. A good policy is to make your payment into escrow for the freelancer when you select his/her bid. This shows that you do have the money and it is committed to the project. Once the work is complete you simply complete the transfer into their account.

Post a Budget :: The worst mistake you can make is not included a budget at all. This outright says to people bidding on your project that you are clueless about the work required and money is no object in the completion of this work.

Post the Right Budget :: I half-jokingly suggest to anyone that brings this up that they should place a max budget of $10 for each project. By placing a $10 maximum you eliminate the idea that the Freelancer will be able to over charge you for this work. Instead you place them in the state of mind of “How can I win this contract for the least amount possible?” Obviously the $10 trick will not work for every project however if you are not sure how much your work will cost then put a $10 maximum.

Avoid Attachments :: Including an attachment in your project description, i.e. “please see the included file for complete details”. I have seen it time and again. Projects with attachments that are included in the description receive less bids and higher estimates. The reason is that there is an automatic assumption that if the description is to complex to be laid out in plain text, then the work involved must be equally as complicated.

Delay the NDA :: Personally I feel that NDAs are over used. If you feel that your project and work absolutely requires this level of secrecy then include this requirement down the road after you found a few good candidates for completing your work. By saying in your description that you require an NDA to be signed by all freelancers scares off a majority of potential candidates. A solution would be to put in the general description of the work you need done. Such as the type of website you would like to create or the specific steps involved. Once you have a list of qualified freelancers talk to them each individually about signing your NDA.

Don’t Modify the Posted Description :: Some people post a project and then the next day make a change to the description. After answering some questions and thinking about the work a little more, then make another change and another. This leads to inaccurate bids, uninterested freelancers and a very bad start to your work.

The best thing to do is before you place a project, write down every thing that about the work that you can think of. Include what you would like to end up with, what you have now, examples of similar work and your estimate of the work required. If you have started a project and need to make a change, the best thing to do is to rewrite a new project description and post it again. On ContractList.com there is no charge for posting projects and this simple action can save you a lot of time and stress.

Once the new project is posted, go back to the old one and invite each programmer to bid on your new project. This will give you clear and accurate bids to ensure that you pay exactly what the work requires.

Open Communication :: Issues in development can start out small and grow quickly you do not catch them early enough. For this reason it is crucial to keep open communication with all of the people you are working with. One idea is to create series of events according to the project deadline. Short deadline projects are relatively easy to manage.

For projects extending over 5 days, I have found it helpful to work out a list steps to measure progress. These include the dates for the first mockup, when revisions will be completed and the final deadline. Having a series of smaller deadlines breaks down a large project into smaller, easier to manage pieces. Having and sticking to your smaller deadlines consistently reminds the Freelancer that completing the work on time is very important to you.

Use MSN :: By far the most popular communication tool when doing business online. MSN Messenger allows you to instantly connect with the people you are working with to hammer out details and check on progress. After you have accepted a freelancer to work on your project, immediately send him your MSN address and ask the following questions:
Do you have any additional questions about the requirements?
What do you need from me to get started?
How much longer are you available to work today?
Consistently check in and make sure you are available to answer questions. Once in a while ask “How is your work coming?” “When will a mockup be available?” “Do you have the demo ready?”


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Additional Help
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You now have all of the tools that you need to get started. Each step has been covered from posting your project to leaving feedback. We have also gone over some advanced topics that will help ensure your work is completed on time and to your satisfaction. You are ready to start outsourcing today.

If you have any questions about how to post your project, or the best way to word your description I would like to help you get started. Please send me an email via the Contact Form on ContractList.com and I am happy to review your project and help you get started.

Also if you are not sure how much you should expect to pay, just send me an email and I will get back to you shortly. http://www.contractlist.com/index.php?a=contactus

I look forward to hearing from you and I hope that you have found this guide helpful and informative.

Please let me know if you have any questions or concerns.

Thank you,
Peter Ferrigan
ContractList.com
Admin@ContractList.com

A Critical Tip To Make An Outsourcing Project Successful

By: Abigail Franks

Understanding what you want to accomplish is critical to a successful outsourcing venture. Although there are many who claim to offer offshoring procurement services, the fact remains that only the business contemplating outsourcing can determine the what, who and when of any offshore service project.

To this end, a business needs to understand the WHAT of any outsourcing project. The what of course, is what will be outsourced. It's not enough to simply state we're gong to outsource IT technology services, or Human Resources, or any other facet of the business. To determine the WHAT means an intimate understanding of how your business is currently handling that work.

So the first order of business when considering outsourcing is:

Define the current Process. This should be done with an understanding of requirements. Requirements should be clearly defined in such a way as to eliminate ambiguity and offer a measurement method. Fast service is NOT a metric. Answering and resolving a specific type of customer inquiry within x number of minutes IS a requirement.

The exercise of defining the current process allows you to understand the details of what actually needs done. This information will be needed when/if transferring that process over to your new outsource partner.

Now would also be a good time to do a cost benefit analysis on the proposed process. This allows the business to have a solid estimate of the current operating costs of the process under consideration for outsourcing. When doing this analysis, be certain to honestly consider all the costs involved.

I was involved with a major technology company who insisted that any cost that couldn't readily be quantified, be marginalized or simply ignored. They based the decision to outsource their internal help desk for thousands of people based on a simple statement; "Support call costs will go from 25 dollars to 6 dollars." Problem was that they didn't cover all the costs. Although they required calls to be answered within a certain period of time, they didn't set a resolution time. When support was in house, an engineer could call for support and get a resolution in hours. After the transfer however, that same call took a minimum of 3 days and sometimes over a week for resolution. The cost in lost productivity to the company because the engineer didn't have access to his files and email were never considered in the simple statement above. If the total costs were considered, the savings would have been much less significant.

So the key tip is to know your process and costs prior to considering offshoring any project. By being armed with solid information, it's then possible to select the right outsource partner and make a good decision for the business.

Article Source: http://www.thearticlezone.com

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SEO Spam Companies – Worth Supporting?

By:Unknown

SEO Spam is anything that constitutes unethical practice within search engine optimization. This includes the manipulation of spiders and redirection of users to inappropriate contents. SEO companies work towards the attainment of high search engine ranking but are all their activities worth supporting?

What goes on behind SEO Companies?

Only a small percentage of businesses outsource SEO to specialized SEO companies. This fact can be attributed to either ignorance of the existence of such companies engaged in search engine optimization or because the company believes it has the available skills within the organization. The problem with using in-house experts is that they may not know enough to be effective. The search engine industry has ceased to be easily understandable due to the extreme complexity and high degree of competitiveness involved.

Mistakes can be very costly to a site. A site can end up being dropped from search engines or worse, be permanently banned. This costs money in terms of lost sales. Availing the services of a professional SEO company may provide better results although the company may have to contend with a recurring expense as site optimization is definitely not a one time deal. A site should be optimized every time it undergoes significant changes. The wisdom on whether SEO outsourcing is right for a company can be gleaned from the rate of conversion of visitors to paying customers. Once a site is a sales getter, there is money that can be spent to pay for traffic.

Search Engine Optimization (SEO) is the marketing technique of enhancing a website and its content in order to increase the chances of achieving a high rank on search engine results pages (SERP). Search engines have their own criteria and ranking system based on specific algorithms that are continuously updated and revised. These algorithms or the mathematical formulas used in determining which web pages get to be displayed on search results are confidential. This is to prevent webmasters and search engine optimizers from succeeding in achieving higher rankings through manipulation and spamming.

A legitimate optimizer’s job is to get that high rank through ways that are considered acceptable in the industry. A Search Engine Optimizer initially gathers all the pertinent information regarding the site to be optimized. This forms the basis of all other activities to be undertaken by an SEO. It can choose to analyze SERPs and backward links to get a clearer idea of a search engine’s indexing criteria since no one really knows the exact components of any search engine algorithm.

SEO companies can only make an educated guess about the ranking systems through research, trial and error and sometimes speculation. Its assistance to websites may come in many forms. It can add valuable and relevant content to a site and make continuous updates to the websites. It can facilitate link exchanges that are relevant or complimentary to the business. Building links should be done in a progressive manner, instead of adding 500 links at one time. It can recommend to have a site map included in a site for easy surfing by visitors as well as choose effective Meta Tags such as titles, keywords and description tags which are all relevant to search engines. It should also be able to provide assistance on web design, keyword density and authoritative articles that pertain to the topic of the business.

The SEO Spam

The Internet has made it possible for anyone to learn almost anything. SEO seems to be a by-product of this fact. SEO spam companies appear to look professional and knowledgeable. They can even afford to charge extremely high prices and get away with it as the price seem to add perceived value to their service. What essentially separates legitimate SEOs from the spam is the ethics followed by each SEO company.

Ethics that relate to how an SEO company gets traffic is the core of the difference. Spamming used as a marketing tool is not deemed acceptable to the industry. An offer from an SEO company to the effect that a site will be submitted to a thousand search engine is not at all beneficial to any site. Such an offer is merely meant to impress since there are only a handful of search engines that really matters. An SEO company who is not willing to explain its method of getting traffic usually does not play within the rules.

Exclusion from Google listing at least during this time could be an indication that there is a need to check further the SEO company in question. This is because Google is considered highly trustworthy and as such, sites that are included in the Google data base enjoy an assumption of legitimacy and authority. Of course this is not always true. But at least a starting point has been provided in case there is an actual need to further investigate the actual circumstances of an SEO company.

Practices that are considered SEO spam includes hiding text or links on a page to attract spiders, cloaking to underhandedly redirect users, sending automated queries, cramming pages with unnecessary text, creating near-duplicate pages, sub domains or domains and creating too many “doorway pages” or similar strategies to attract search engines. Keyword stuffing should be avoided. This is the practice of repeating keywords many times in a keyword Meta tag. Likewise, the use of a repetitive title constitutes a form of spamming. The use of popular words that are unrelated to the site is not a good practice either. The use of Meta refresh tags has also been used by spammers to take the user to another web page.

The practice known as page-jacking is done by unethical webmasters who steal a high-ranking page from a high ranking site and waits for the copy to hit the top spot in ranking to upload their own page in its place. This is a form of Internet scam that is often used with another bad practice of creating a page that would prohibit the user from using the browser’s back button to return to search engines. In effect, the user is trapped in a site of which he/she has no interest on.

Spamming when caught, results to some penalty to the site. The most common penalty is a lowered ranking while the heaviest penalty is being banned by search engines. SEO spam companies are seen as entities that do not want to do the real work of customized search engine optimization services but would want to take advantage of the revenue generated by being part of the industry. Most often, they employ excessive and automated techniques to get what they want.

Many practices of SEO companies are categorized as spamming although there may be no legal impediment existing for its use. Strategies and techniques are continually being attempted to give webmasters and search engine optimizers' advantage over their competitors. The heats of competition sometimes compel people to go beyond what is standard or accepted. The question as to whether SEO spam companies are worth supporting is best answered by the primary intent underlying such action. Any action that intends to damage another website or company is both unethical and illegal. Anything short of that is subject to the interpretation of its source and its users.

Article Source: http://www.thearticlezone.com

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The Embarrassingly Easy Secret to Massive Website Content - Outsourcing

The content of your site tells a whole lot about your website. They will basically describe what your site is about and also tell people what yoaur site has to offer. Articles and website content makes a whole lot of difference in your site because they can catch the attention of your website visitors and keep them in there.

With good website content you get the benefit of clearly depicting what it is you want to share with people. Also, good content and articles can lead people to your site. With more traffic, you get to earn more from your site making it profitable. A sites success, be it for profit or not, is the number of the flow of traffic in your site.

So how does good content and great articles get you traffic? Well, many search engines rely on the keyword and keyword phrases of a site to put it in their results list. If your content contains a good number of keywords and keywords phrases, it may be chosen to be a part of the top listed sites in the search result pages.

But before you think of just plastering your site with all the keywords and keyword phrases it could hold, search engines also filter out that abuse. You must have good well written articles that incorporate the keywords and keyword phrases properly in their content and articles.

There are many of those who cannot afford the time to write their own website contents and articles. While writing content and articles specifically designed for the internet may take some getting used to and some researching and learning, there are many writers that can be found all over the world who could do it for you.

Many of us do not have the time to learn web content writing and article writing designed for the internet. There are writers who have great experience in doing this and charge only a minimal fee for such work. Writers like this can be regarded as experts in this style of writing and can greatly help your website to get that coveted spot in the search engine rankings.

Other than getting your site in the web results page of search engines, they can also provide your site with meaningful articles and content that can impress your website visitors and entice others to view your site. Every website could use the extra traffic website visitors could invite.

Then there are those who need papers to be done either for their school or office work. Top writers around the world are very knowledgeable and do extreme researching to get a job done right. They are also very adept in many writing styles that are needed to best suit the client’s need.

Many writers around the world charge a minimal fee depending on the type of writing job needed and the number of words needed in the content. Usually, a two hundred fifty worded article would cost from 4 to 8 dollars depending on the writers experience and ability. This is a small price to pay for having a content rich site or for a well researched and written paper.

There are also many sites that can offer you these services with their team of well trained and experienced writers. They offer many writing services to cover any writing needs. A writer can be based anywhere in the world and are guaranteed to offer good contents and articles. Each one are doubly checked, edited and proofread so that you would get your money’s worth.

Finding a good writer or a site that offers these kinds of services is simply done by searching for them in search engines. Type down your keyword or keyword phrase (e.g. Content Writers, Article Writers) and you will see a long list of sites that offer these services.

The top sites would probably be the best since they have done a good job of keeping their content at a high quality to get them high rankings. But you may also want to shop around and read some of their sample work to get an idea of how much it will cost you.

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Article Source: http://www.1articleworld.com

Marco is the owner and operator of www.superfeature.com Visit his site at www.superfeature.com and post your articles there or grab some for using on your sites.

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Proadultoutsouring Providing Quality Web Development Service

It is important for most successful business to take advantage of what the Internet can offer. Established companies realize this because it can maximize its customers not only in their own country but throughout the world. Since most companies want to strengthen their marketing campaign through the Internet they decided to hire a web development company. Hiring a well-established web development company isn’t cheap so they rather look for other companies that offer much cheaper price. Proadultoutsourcing fits most companies’ wants in a web developing company that offers high quality service and fairly cheap in its price.

Proadultoutsourcing or ProAOS is the leading provider of Internet Offshore Outsourcing Solutions since 2003 for clients worldwide in need of various web related services. ProAOS offers its clients qualified IT professionals that will work and become one of your employees overseas via the Internet instantly. These IT professionals’ knowledge in designing and developing complex websites, combined with our willingness to provide hands-on leadership and professional design direction has resulted in universal trust among its client base.

The team that the client will be hiring comes with a Project Manager and its staff. The whole staff is required to give a report on the updates that the team is working on daily and weekly. ProAOS staff is flexible on schedule and gets the job done within or ahead of the deadline. They are also giving free consultations and very creative in designing and building your website which most of the time exceeds the expectation of its clients.

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Web Designing is Like a Human Being

Having a good plan is important when designing a website. It could help you save time and effort. Designing a website should be planned and having an outline should be considered. Following this outline might help you in your website designing.

The first thing that you should know is the theme of your website. This is where the whole website will revolve. This will serve as the foundation or skeleton of your website.

Second, you should analyze the website’s purpose and decide on its functions. You must know what features it could offer to the users.

Then, you can create the navigation of your site. You can do so by making a diagram, showing the hierarchical structure of each pages of your website. You must start from the major sections to the more specific parts of the website.

After these steps, you can now begin on putting the contents. This serves as the body of the website, the theme being the skeleton. The content is the most integral part of the website. It dictates the website’s success so you should pay attention to it.

Next, you should decide on the outer appearance of the website. Having a good style is important because it could please the users to come back and visit again. This is where the actual designing begins. There are some factors to be considered upon designing the interface like the proper use of colors, it must be pleasing to the eyes.

Then, you can start on the actual writing of the code. It is important to begin the coding process after building the interface. It is because the interface serves as the guiding principle of the programming.

You must test your website and make the necessary changes. You should perform updates and maintain the quality of your website.

Lastly, you can now upload your website and register your domain.

Designing a website is simply like a human being.

First, you should have a skeleton (of course) to have a foundation. (theme of the website).

Second, you should know your capabilities and limitations.
(purpose and functions of the website)

Third, you should know the parts of your body.
(navigation of the website)

Fourth, you should have a body.
(contents of the website)

Fifth, you should have an attitude and a good style.
(interface of the website)

Sixth, you should have a brain.
(actual coding of the website)

Seventh, you must keep on improving yourself.
(testing and updating of the website)

Lastly, you must have a name and you must be ready to face the world.
(uploading of your website and registering your domain)

Offshore Outsourcing Solutions

Offshore Outsourcing Solutions is strategic decision that is typically developed at senior levels within a business. It may be part of a larger strategy to move the company to a leveraged business model and to focus on core competencies. Or it may be to save net costs or due to a lack of internal resources. Outsourcing may act as a key differentiator which will give your business a competitive advantage over your competitors. It may equally be strictly a decision to outsource a particular function, operation, programme or project. Too few businesses consider taking legal counsel at this stage. However, it can be an invaluable albeit relatively small input; so many projects encounter real difficulties which are often difficult to work around at a later stage.

The market today uses several terms when referring to outsourcing solutions.Today, providers identify themselves as Application Service Providers (ASP's) or a variation thereof in order to use the latest jargon and promote the ASP offering.The outsourcer typically provides the transition services necessary to migrate the customer to the outsourced environment where operation, support and maintenance services are provided for a defined contract period. The solution may include: the CIS application, hardware, system software, database software, data center facilities, connectivity to a point on the customers network, business services including payment processing, metering, and bill production, call center services, and a franchise of product and service offerings

Historically, the outsourcing solution viewed its offering as being implemented in a phased approach

.Phase 1
Focused on the technology aspect of the solution by successfully implementing the application and operating it within the data center.

Phase 2
Would focus on the turnover of business services associated with metering, cashiering, billing, etc.

Phase 3
Would focus on transitioning the outsourcing business.

Phase 4
Would find the utility becoming a franchiser offering various products and services as part of a national or regional brand.